Frequently Asked Questions
How long do responses take? ⌄
We aim to respond within 1 business day. For urgent issues, email admin@thosem.com.
How do I reset my password? ⌄
Use the Forgot? link on the login page. If you need help, contact us.
Do you offer refunds? ⌄
Refunds are handled case‑by‑case in line with our Terms.